Privacy Policy for BN PAT Testing

Effective Date: 06/06/2025

At BN PAT Testing, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you engage with our services, visit our website, or contact us directly.

1. Who We Are

BN PAT Testing provides professional Portable Appliance Testing services to businesses and individuals in the UK. Our business address is:

BN PAT Testing
4 Ashgate
Sutton In Ashfield
Nottinghamshire
NG17 2GB
Email: bnsafety@hotmail.com
Phone: 07876 251406

2. Information We Collect

We may collect and process the following types of personal data:

Contact Information: Name, phone number, email address, and postal address
Business Details: Company name, premises address, and contact person
Service Information: Details about the appliances we test, test results, and certification
Payment Information: When applicable, we may collect payment details through secure third-party payment providers
Website Data: IP address, browser type, and usage statistics if you use our website (via cookies or analytics tools)

3. How We Use Your Information

We use your personal data to:

Provide and manage our PAT testing services
Schedule appointments and communicate with you
Generate compliance reports and certification
Process payments and send invoices
Improve our services and website functionality
Comply with legal and regulatory obligations

We do not sell your personal information to third parties.

4. Legal Basis for Processing

We process your data under the following lawful bases:

Contractual Obligation: To fulfil our contract with you
Legitimate Interests: To run our business effectively and improve customer service
Legal Compliance: To meet regulatory requirements (e.g., safety records)
Consent: Where applicable (e.g., marketing emails)

5. Data Sharing

We may share your data with:

Our employees and contractors strictly for service delivery
IT and cloud service providers who support our systems (under data protection agreements)
Regulatory authorities if legally required

All third parties are required to respect the confidentiality and security of your data.

6. Data Retention

We retain your personal information only as long as necessary:

For as long as we provide services to you
To comply with legal or regulatory requirements (e.g., HMRC may require data retention for 6 years)
To resolve disputes or enforce agreements

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data (where applicable)
Object to or restrict certain data processing
Withdraw consent (where processing is based on consent)
Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise these rights, contact us at bnsafety@hotmail.com.

8. Data Security

We use appropriate technical and organisational measures to safeguard your personal information, including secure storage systems and access controls.

9. Cookies (If applicable)

Our website may use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with a revised "Effective Date."

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Data Protection Officer
BN PAT Testing
4 Ashgate
Sutton In Ashfield
Nottinghamshire
NG17 2GB
Email: bnsafety@hotmail.com
Phone: 07876 251406